When will the campgrounds and park-run lodging reopen?
Missouri State Parks campgrounds are open with a number of social distancing measures in place to improve the safety of operations for Missouri State Parks’ guests and staff. For more information, view our full release here.
Can I modify an existing reservation?
If you have an existing reservation with an arrival date for on or after Tuesday, May 26, you can modify your reservation (change and cancel policies apply) by visiting www.icampmo.com or calling toll-free at 1-877-422-6766.
I can’t log-in to my existing account and/or create a new account. What do I do?
If you have made online reservations with us before in the past four years and provided us with an email, please click here to retrieve a temporary password to log on to the new and improved reservation system. If you have not provided us with your email, please contact the call center at 1-877-422-6766 for assistance.
Will on-season services be available (water, showerhouses, firewood, ice)?
Restrooms, showerhouses, water hydrants, firewood and ice will be available. Missouri State Parks will be instituting a number of changes related to campground operations to better facilitate appropriate social distancing and improve the safety of operations for Missouri State Parks’ guests and staff.
Can I camp without a reservation?
Reservations are required to camp at a Missouri state park campground through Oct. 31, 2020. Reservations may be made up until 7 p.m. CST the day prior to arrival.
I don’t have a computer. How can I make a reservation?
You can make a reservation on the phone by contacting the reservation call center at 877-422-6766, between 7 a.m. and 7 p.m. CST daily.
I don’t have a smartphone. Can I still self-check-in?
Yes, you can complete self-check-in from a computer at home before leaving for your trip. Alternatively, you can check in upon your arrival by following the posted signage at the campsite. For more information on self-check-in, click here.
It sounds like there will no longer be first-come, first-served camping. Is this correct?
Correct. Reservations should be made prior to arrival to ensure we can provide a safe and enjoyable experience for everyone. By requiring reservations, our staff can better prepare for our visitors, plan accordingly and ensure all public health guidelines are followed.
How does self-check-in work?
There are two options for self-check-in on the day of your arrival. You can check in prior to arriving to the park by logging into www.icampmo.com. Alternatively, you can check in upon your arrival by following the posted signage at the campsite. For more information on self-check-in, click here.
My phone isn’t reading the QR code. Am I doing something wrong?
If using an older smartphone, your camera may not read the QR code and you will need to download a QR code reader app. Alternatively, you can enter the website listed on the campsite post check-in card to complete your check in.
How can I self-check-in at a campsite with little to no cell phone connectivity?
See the campsite post check-in card. Alternate instructions will be provided (i.e., go to the check station, campsite fee office, campground host, etc.).
I had a reservation during the campground closure and I haven’t received my refund. What can I do?
If you had a camping reservation for an arrival date between March 27 through May 17 and you have not received a refund, please contact the reservation call center at 877-422-6766, between 7 a.m. and 7 p.m. CST daily.
Will the reservation fee be waived now that reservations are required to camp?
The reservation fee will still apply. The reservation fee is paid to the reservation contractor to provide the equipment, software, connectivity and call center necessary to provide a reservation system.
If I cancel my camping reservation, will I receive a full refund?
You can cancel your reservation up to 7 p.m. on the night before arrival and will receive a refund less an $8.50 cancellation fee and the reservation fee. If you cancel on the day of arrival, you will lose the fees for one night camping plus the cancellation and reservation fee.
Can I use camping coupons and gifts cards towards my visit?
Yes, for more information on making a reservation, click here.